Extra cost for engraving
Extra cost for engraving
Extra cost
Please note as it is handmade, it may need 2-4 weeks to finish. Rush order needs 7-10 business days to finish. After finishing, it can be shipped out by standard shipping or express. Contact me if you need rush order.
Shipping
Shipping
Made for you is better than made for masses.
Quality takes time but it is worth to wait!
Shipping:
Free shipping in Local USA and we ship to all over the world.
Beautiful free gift box included.
Signature is required for all the solid gold jewelries. Phone number is needed when shipping abroad.
All our items are made to order.
Delivery Time= Processing Time + Shipping Time
- Normal Order : 14-28 business days to process and 5-8 business days for arrival.
- Rush Order : 7-12 business days to process and 3-4 business days for arrival.
- Custom Order : About 3-5 weeks to process and 5-8 business days for arrival.
Rush Order:
Rush order is applicable to solid GOLD jewelry, the process time is 7-12 business days. The total delivery time is 2-3 weeks. You can purchase it by this link. Please contact us first if your deadline is less than 18 days. All rush orders are subject to a rush order fee + fastest shipping method. Rush Orders are NON REFUNDABLE.
Shipping Options | Estimated Delivery Time | Price | Usps carriers |
Economy | 5-8 business days | Free | First class |
Standard | 3-4 business days | $19.95 | Priority |
Express | 1-2 business days | $38.00 | Overnight |
International | 5-8 business days | $80 | FedEx or DHL |
International Customs and import taxes
NOTE: Please be aware that free shipping is only available for orders shipping to the USA ; orders shipping to other countries are subject to the customs and taxes of those countries, which will be paid directly by the customer. At this time, we do not offer free shipping that is exempt from customs or taxes for orders shipping to countries other than the USA.
Shipping FAQ:
Will you update me with tracking number and is there insurance?
All orders are shipping with full insurance and tracking number. Once the order is shipped, we will update you with tracking number for the package. Please note that it might take few hours for the tracking numbers to work in the shipping company website. All jewelry orders shipped via Ohjewel Jewelry comes with full insurance. In a rare case if anything happens to your package, your purchase is completely safe as it is insured.
How will my order be shipped?
All Ohjewel US orders are shipped via USPS, and FedEx or DHL for other countries. (Postal Service). Once the order is shipped, we will update you with tracking number and you can track your order online
Lifetime Warranty
Lifetime Warranty
Fine jewelry is a big investment ,We will be responsible for every jewelry we make,
- 30 days Free Warranty service. 30 days free tiny stone sending service. Even your order over 1 year, you can also contact with us at any time, we are responsible for our customers all the time
- 30 Days Free Return . Returns & exchanges accepted
Service
Service
Gemstone Replacing: Any type or shape of stone in the ring can be replaced.
Ring Size: Larger or smaller ring sizes can be customized (Smaller than US size 3 or larger than 10).
Metal: We can do platinum, solid 10k,14k,18k white/rose/yellow/black gold or 925 sterling silver.
- Engraving: Please check on Engraving service
- Payment Plan: We offer payment in up to 5 installments, the minimum amount is $150 USD.
- Special Stone Selection Service: Please check on Stone picking
- Rush Order: Available for solid gold rings, Please check Rush order service.
Advanced Customization Service
Step 1. Upload Image
Upload the image what you like. Provide a detailed description of your customization needs.
Step 2. CAD Design Review
Our customer service will send you a CAD rendering for your approval. ( Need to pay )
Step 3. Complete Customization
Once the design confirmed, You will receive this jewel within around 4 weeks.
The ring is handmade,very high quality! 30 days money back guarantee.